8151 Norton Parkway | Mentor, Ohio 44060
440.299.5500

A Heartfelt Letter to Our Staff


April 21, 2023
All of us at Mentor Ridge are so humbled to receive a letter like this from a recent family. It touches our hearts to feel the true impact our care has on residents and families alike. We know that finding a long-term care facility or rehabilitation center can be difficult, and we thank you for entrusting us with your care.

"I would like to express my deepest gratitude and appreciation for your outstanding care for our loved one over the last five years.


It has been a challenging time for our family. Knowing Irene was in your capable hands gave us peace of mind. Your compassion, dedication, and professionalism were evident in every interaction we had with you, and for that, we are truly grateful.


We would like to thank you for your exceptional care during the last month of Irene's life. Your kindness and understanding have been a source of comfort for us. Your staff went above and beyond to ensure Irene's comfort and dignity were maintained, and we will always remember your exceptional service.


Thank you from the bottom of our hearts for everything that you have done for our family. We cannot express our gratitude enough for the excellent care and support you provided. Please extend our thanks and appreciation to your entire team for their service and dedication."


Sincerely,

Tim (Family member of Irene)


Learn more about our residents' and their families' experiences at Mentor Ridge through the testimonials page of our website.

Testimonials

News & Events


Reeling in Memories: A Heartwarming Father's Day
Read about our Father's Day event highlights!



Pets Bringing Joy: Supporting Visits at Mentor Ridge Health and Rehabilitation
Read about our pet-friendly policies and the benefits of pet therapy!



Celebrating a Milestone: Mentor Ridge Health & Rehabilitation Reaches 3000 Patients Served
We're honored to serve the Mentor community with quality care!



Serenity in Nature: The Therapeutic Power of Water Features at Mentor Ridge Health and Rehabilitation
Come explore and enjoy the updated courtyard landscaping here at Mentor Ridge!



A Story of Recovery: Sandy's Experience at Mentor Ridge
Hear about Sandy's therapy journey at Mentor Ridge!



High School Volunteers Bring Smiles to Residents of Mentor Ridge
We're thankful to the students from Gilmore High School for their enthusiasm and kindness!



Making Wishes Come True: Mentor's Golden Grant Program
Hear how our team went above and beyond to make Elaine's night extra special!



Happy National Activities Professional Week!
Take a minute to learn about our Activity Director and the impact she has on our residents!



A Memorable Halloween: Mentor Ridge's Annual Trick-or-Treat
Thank you for making it an unforgettable Halloween celebration!



Trick-or-Treat!
Come celebrate Halloween with Mentor Ridge!


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